Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
Do you offer international shipping?
Currently, Home Essentials ships to the United States and Canada. We are working on expanding our delivery services to more countries in the near future.
Are your textiles and linens machine washable?
Most of our linens and towels are machine washable. However, we recommend checking the specific care label on each product for heat settings and detergent recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order begins processing in our warehouse and cannot be changed.